Bank Details Change
When your contact details change, or your banking information changes, what should happen? Further down this article is a proposal that you may adopt as your own and change to…
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How Email Works
Pro Tip: In your control panel, under "Track Delivery" you can see exactly what was received and what was sent on the various servers Basics of email There are only…
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Prevent stress by preventing issues
Malware (Virus/Spyware/Software) can very easily enter your devices by visiting a hacked website, installing a hacked app, opening an infected document, photo, image or video. Anti Malware technology is reactive,…
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Malware: Spyware, Virus, Ransomware, Passwordware
Malware usually has some sort of purpose. It can be swiss knife (a bit of everything) or it can have a specific task and goal. There are many different types…
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Internet Connectivity and an unstable Internet connection
If we have informed you that you may have an unstable Internet connection, here is the detailed technical explanation for that advice: Your connection to the Internet can be provided…
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E-Mail Box Cleanup Service
Do you receive a lot of rubbish emails and you need an automated cleanup, unsubscribe, removal and spam removal service? NKOSI offers an automated cleanup service for Nkosi, Afribiz &…
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Using Video Meeting Room
Your clients do not have to log into your video room, you have to approve them to enter, after you have logged in or Signed On. You would have received…
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Security and Network Policies
With many more clients working from home and home offices. there is a greater need for easy and simple network and security policies for small business and home business. In…
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Unstable Internet Connection
Your office or home (or phone, etc) is connected to your ISP (or connection provider) and your ISP is connected to the Inter Network (Internet) So, when your connection provider…
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My device was compromised
Maybe a friend sent you a website link and your device was compromised with spyware or virus. Maybe you installed an app or other software and now your device is…
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Mailing list bulk email
We do not permit the sending of any bulk emails from our shared hosting accounts. Our definition of bulk email is quite strict: We define bulk email as the sending…
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Bitcoin mining or high resource use from your website
If you have installed a free wordpress plugin or theme, with hidden or "additional functionality" and your website is now using additional processing resources: Whether the resources your website or…
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Website Contact Form Spam
Real people (sometimes in faraway countries sometimes is a factory near you) are completing contact forms for payment. They are paid to submit advertising on your website, usually by unscrupulous…
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Howto view email source or raw headers in Microsoft Outlook
Micorosft Outlook Software is not very advanced and does not have functionality to view a complete email message and you have to do this in three steps: 1. Open Notepad…
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Why Breach of Terms and Conditions of Services are serious
Clouds, servers, services are shared by many individual people and different companies. When one company publishes illegal content, sends unsolicited emails it affects the reputation and service delivery of everyone…
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How to get support
Please remember to be professional and courteous at all times in your dealings with us (as you also expect us to be with you) Please do remember that we…
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Reporting Spam, Phish, Spear, Whaling, Scams, Ransomware and more
If you have received any suspicious email it is very important that you act immediately Reporting Spam, Phish, Spear, Whaling, Scams, Ransomware The email you received can be anything. It…
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ATTACK HAPPENING TO
ATTACK HAPPENING TO Your Website If you are receiving email notices from your wordpress security solution stating that it is under attack, this is serious. It means that a program…
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550 Administrative prohibition email error
If you receive an email error: Administrative prohibition or 550 Administrative prohibition: This means that you cannot send email to that server right now. You can email support@nkosi.co.za to find…
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Non Support Question
You have probably received this page because you required support about something, but we do not know what you need. We sometimes receive difficult support requests, where we are required…
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