Security and Network Policies

With many more clients working from home and home offices. there is a greater need for easy and simple network and security policies for small business and home business. In that spirit, here is a very simple requirement for a micro and small business security and network policy as it relates to hosting, domains, websites and email services:

Passwords:

1. How frequently do you change account passwords? (For example: Once a week, once a month, once a year – some experts recommend that small business changes passwords every 30 days)

2. Password strength: What number of minimum characters? Upper Case, Lower Case, Numbers and Ascii characters? (Define your business password requirement)

3. Do you allow staff to share passwords? How many people know your passwords? Who is allowed to know your passwords (Make a list – and NO, Nkosi is not one of them – we need not know your passwords and our cloud(s) DOES NOT STORE YOUR PASSWORDS – We encryption your password, using various processes, store that encrypted result and each time when ANYONE presents a password, we apply encryption to it and compare the encrypted result with the stored encrypted result)

4. There are many other password related issues for larger small business as well as medium and large companies, but the above three are, in my opinion, the most important and minimum considerations for micro home businesses

Anti Virus, Email (and whatsapp, telegram and other services) generic policies or business rules:

1. File Attachments – Do you just open anything you receive? Or do you have rules?

2. Do you have PAID anti virus? (Yes, paid quality is very different from free quality – free is okay for home but not okay for business.)

3. Do you click on links any in emails and messaging services? – how do you verify before you click?

Is your business a target? Do need help? – Please email support@nkosi.co.za

Security and Network policies also include and are affected by your IT policy. The most important issue for micro and small business is the simple question:

Do you use pirate or unlicenced software?

– If yes, you should consider not doing that. If you do not want to pay for software you can use open source alternatives, for example Linux.

There are many more factors regarding network and security policies and we will build on this article and expand it further as we go…

My device was compromised

Maybe a friend sent you a website link and your device was compromised with spyware or virus. Maybe you installed an app or other software and now your device is not behaving properly or has become compromised…

If you are at a home or small office network and all of your Internet connectivity comes from one router, you may find that none of your devices, computers, laptops, notebooks or pads on the same network are able to see your website...

If your device has tried to abuse our systems, or has abused our systems, we may have disabled your domain name.

If we have disabled your domain name, the front page will display “SUSPENDED”

Try to view your domain name in a browser, from a different Internet connection: Can you see your default website?

If you can see your website, please see the section: Howto reset my passwords

If you cannot see your website, please try a different or other Internet connection or contact support@nkosi.co.za for confirmation that your website and domain is working/functional.

If your domain is working/functional please see the section:  Howto reset my passwords

Howto reset my passwords

We can reset your control panel password for you: You can start by sending an email to support@nkosi.co.za with the request to change your control panel password, in the subject line. Please have the answers to your security question at hand and please ensure that you have access to the phone numbers on our systems for your domain name, lastly, please ensure that you have access to the second factor authentication as set for your hosting account.

If your email account(s) have been compromised:

(1) You need to find the virus and/or spyware and remove it

(2) You need to change your passwords for your email accounts, on your email software, to a new password

(3) You need to close your email software (Do not collect any emails)

(4) With all of your email software and accounts closed, log into your control panel and change the email password(s) to your new password(s)

(5) Log out of your control panel and test your email account(s) and new passwords, using WEBMAIL (Your own domain with :2096 at the end)

(6) When you are sure that your email accounts work in webmail, turn on your email software (If you have multiple laptops, do this one by one in order to establish that you have entered the correct new password on each device)

 

Mailing list bulk email

We do not permit the sending of any bulk emails from our shared hosting accounts. Our definition of bulk email is quite strict:  We define bulk email as the sending of roughly the same email to more than one person in a 24 hour period.

Read more about advertising and mailing lists

Nkosi shared domain web and email hosting provides only transactional email services and on a fair use relayed email totals per domain and hosting plan:

  • 20GB hosting plan 36 000 emails per month (50 p/h)
  • 40GB hosting plan 180 000 emails per month (250 p/h)
  • 100GB hosting plan 360 000 emails per month (500 p/h)
  • 500 GB hosting plan 360 000 emails per month (500 p/h)
  • 2TB hosting plan NC, (no spam) (No Groups, no nodes, 5k p/h)
  • 5TB hosting plan NC, (no spam) (Multi, Group nodes, 2x5k p/h)
  • 10TB hosting plan NC, (no spam) (Multi, Group nodes, 2x5k p/h)

If you really want to send bulk emails from Nkosi clouds, servers and networks we could possibly offer you two different options:

[I]

You can apply for a mailing list at five.co.za by completing this form: https://nkosi.co.za/support/create-my-own-email-list/ – By completing the application we will check if we have capacity and whether we are able to provide you with services. You can obtain more information about mailing lists on our Advertises.co.za website.

if your application is succesful, costs start from around R39 per month, per domain name and includes changes to your DNS zone, DNSSEC, SPF, DKIM as well as new encryption keys, tracking tools (to comply with the EU GDPR as well as legislation by US States, such as California, you may need to ammend your own Terms & Conditions of service as well as obtain direct and auditable permission from certain consumers to comply with privacy and other provisions of these laws)

[II]

You can apply for your own managed email server with mailman or by using local to remote relay apps (Unfortunately our two clouds do not offer email relay using port 25 as ingress and egress on port 25 is blocked on our cloud firewalls)  – For a possible quote on your own server(s) Please send an email to: info@nkosi.co.za

 

Howto view email source or raw headers in Microsoft Outlook

Micorosft Outlook Software is not very advanced and does not have functionality to view a complete email message and you have to do this in three steps:

1. Open Notepad or Open Office – New document

2. First get the headers (The bits with IP numbers)

  • Open the exact email message in a new window by double-clicking on the message (in the message list).
    It will open in a new window
  • Click on File and on Properties
  • Find: Internet headers or headers
  • Select the headers and copy (or press Ctrl and C)
  • and Paste (Ctrl P) on your new document

3. Then get the rest of the email

  • Open the exact email message in a new window by double-clicking on the message (in the message list).
    It will open in a new window
  • On the message ribbon, choose action and then other actions and then view source
  • Select the source and copy with your mouse (or press Ctrl and C)
  • and Paste (Ctrl P) on your new document

Prices 2019

Contact now: 062 030 6054 or E-Mail: info@nkosi.co.za

Nkosi offers the very best, high quality business hosting, so we offer the BEST HOSTING there is, anywhere on the planet

We also try to keep our fees the cheapest of any service provider in South Africa for the same product and/or service. Our level of service is exceptionally high. our Hosting supports APPLE, Microsoft, Google, Linux and All other RFC Compliant Devices and Software. (Additional discounts may be available!)

  • co.za domain name registrations and renewals are R59 per year (If linked to hosting plan). Expired co.za domain names are R621 per year, if possible to renew. – READ more about Domain Name Registration
  • com domain names are $9.99 per year (If linked to hosting plan). Expired .com domains are approximately R474, if possible to renew – READ more about Domain Name Registration
  • All our hosting contracts are yearly, but can be paid monthly. We also give you one month discount if you pay yearly in advance, prior to the expiry of your hosting plan. If you do not cancel your hosting plan at the end of your yearly term, it is automatically renewd for another year. We also offer additional discounts and savings if you pay via stop order on the 15th of each month!
  • Uncapped business hosting is R948 per year if you decide to pay monthly: R79 per month or pay Yearly (one month discount:R869) (20GB Total storage, 10GB active storage space + Backups)
  • Uncapped speed business hosting is R1788 per year or if you pay monthly: R149 per month (40GB Total storage, 20GB active storage space + Backups)
  • Uncapped speed business hosting is R3108 per year or if you pay monthly: R259 per month (100GB Total storage, 50GB active storage space + Backups)
  • Uncapped speed business hosting is R13500 per year or if you pay monthly: R1125 per month 500GB Total storage, 250GB active storage space + Backups)
  • Uncapped speed business hosting is R45000 per year or if you pay monthly: R3750 per month (2TB active storage space + Backups)
  • Uncapped speed business hosting is R70680 per year or if you pay monthly: R5890 per month (5TB active storage space + Backups)
  • Uncapped speed business hosting is R106200 per year or if you pay monthly: R8850 per month (10TB active storage space + Backups)
  • 10TB Plus, pricing on request

 

Click Here for Additional Products & Services Pricing including Parked Domain Names, DNSSEC, Registrar LOCK and more!

 

Strong Military Grade Encryption, SSL & HTTPS Included, Sky Drives, Cloud Drives, Cloud Storage Included, HA (High Availability) Transactional Email included, Security & DDOS protection included, Anti Scam, Anti Spam and Anti Abuse technology Included)

Domain renewals, hosting and all services are always paid for in advance.

Domain payments have to be cleared and available in our bank account at least 24 hours prior to the domain name expiry date and time.

Contact now: 062 030 6054 or E-Mail: info@nkosi.co.za

T&C: All fees & prices based on pre-paid, in advance and by bank transfer only. Higher prices applies to arrears/late payments, cash deposits and other client requirements.

The effects of non payment:

Non payment for a domain name renewal results in you no longer being the registrant of the domain name and the domain name can be deleted or transferred to any other person. – READ more about Domain Name Registration

Non payment of any Invoice results in the suspension/deletion of service as well as an additional administration fee of R85

Acceptable payment methods for price list items are bank transfer. If paying by direct cash deposit please add R50 and 10% of the payment amount to your Invoice.

Certain clients qualify to receive discounts (for example: based on fixed recurring payment via Stop Order, etc) If you would like to check if you qualify for any discounts, please email accounts@nkosi.co.za

All of our services are supplied only upon acceptance of our Terms & Conditions of Service

Uncapped Hosting fair use limits for November 2019

Uncapped Business Website & Email Hosting:

20GB Platinum (50%) Uncapped SPEED Business Hosting

  • Active and available storage space (Hardware RAID / Active Sync / Offsite Active Sync) 10 GB per account (SSD/SATA) total 20GB per account

  • UNCAPPED SPEEDS 10/100/1000Mbit per second bandwidth, traffic measured from month to month 20GB per account

  • Email account boxes active including forwarders x15 (Email box sizes linked to account limits, Max size per single Email: 50MB, fair use limits on amount/number of emails sent per hour)

40GB Platinum Plus (57.5%) Uncapped Business Hosting

  • Active and available storage space (Hardware RAID / Active Sync / Offsite Active Sync) 20 GB per account (SSD/SATA) total 40GB per account

  • UNCAPPED SPEEDS 10/100/1000Mbit per second bandwidth, traffic measured from month to month 40GB per account

  • Email account boxes active including forwarders x25 (Email box sizes linked to account limits, Max size per single Email: 50MB, fair use limits on amount/number of emails sent per hour)

100GB Platinum Mid (65%) Uncapped Business Hosting

  • Active and available storage space (Hardware RAID / Active Sync / Offsite Active Sync) 50 GB per account (SSD/SATA) total 100GB per account

  • UNCAPPED SPEEDS 100/1000Mbit per second bandwidth, traffic measured from month to month 100GB per account

  • Email account boxes active including forwarders x50 (Email box sizes linked to account limits, Max size per single Email: 50MB, fair use limits on amount/number of emails sent per hour)

500GB Platinum Mid (70%) Uncapped Business Hosting

  • Active and available storage space (Hardware RAID / Active Sync / Offsite Active Sync) 250 GB per account (SSD/SATA) total 500GB per account

  • UNCAPPED SPEEDS 100/1000Mbit per second bandwidth, traffic measured from month to month 500GB per account

  • Email account boxes active including forwarders x250 (Email box sizes linked to account limits, Max size per single Email: 50MB, fair use limits on amount/number of emails sent per hour)

Own Server Limits – are set per product, Standard full T&C apply and additional T&C also apply on a per product basis, please check your product specifications. (Example 2TB limits are 2TB, 100TB limits are 100TB, unmetered =  not metered/unlimited/not measured)

All uncapped accounts include transactional e-mail service only.  No Bulk Email from hosting account (Bulk Email is basically the same e-mail to multiple people)  Bulk Emails Mailinglists are @five.co.za https://five.co.za and can be applied for here: https://nkosi.co.za/support/create-my-own-email-list/

You can read more about advertising and email marketing here

Acceptance of our full Terms & Conditions is conditional to provision of any service.

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