Email Archives - Nkosi Web Hosting https://nkosi.co.za/category/hosting-support/email/ Best Email and Website hosting in South Africa Fri, 03 Sep 2021 11:21:40 +0000 en-ZA hourly 1 https://nkosi.co.za/wp-content/uploads/2017/03/cropped-logo-32x32.jpg Email Archives - Nkosi Web Hosting https://nkosi.co.za/category/hosting-support/email/ 32 32 Email Settings https://nkosi.co.za/email-settings/ Fri, 03 Sep 2021 11:18:32 +0000 https://nkosi.co.za/?p=1183 If you have NCP (Nkosi Control Panel) Click on Email and then on LOGS. Click On Sort by Score Check visually where your legit email and your abuse borders – to know your domain score Click on Settings Change/Adjust the Delete score to match your requirements and the Mark Score to match your requirements   […]

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]]> How Email Works https://nkosi.co.za/how-email-works/ Wed, 28 Oct 2020 13:47:42 +0000 https://nkosi.co.za/support/?p=1085 Pro Tip: In your control panel, under “Track Delivery” you can see exactly what was received and what was sent on the various servers Basics of email There are only two possibilities with any email: It is either delivered or it is not delivered – nothing else. There is no mystery and no magic, only […]

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]]> Internet Connectivity and an unstable Internet connection https://nkosi.co.za/internet-connectivity-and-an-unstable-internet-connection/ Fri, 07 Aug 2020 09:13:02 +0000 https://nkosi.co.za/support/?p=1004 If we have informed you that you may have an unstable Internet connection, here is the detailed technical explanation for that advice: Your connection to the Internet can be provided with free wi-fi at a coffee shop or at your home by using a wi-fi router or by a cable router or at your office […]

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]]> E-Mail Box Cleanup Service https://nkosi.co.za/e-mail-box-cleanup-service/ Sat, 06 Jun 2020 11:32:31 +0000 https://nkosi.co.za/support/?p=949 Do you receive a lot of rubbish emails and you need an automated cleanup, unsubscribe, removal and spam removal service? NKOSI offers an automated cleanup service for Nkosi, Afribiz & Cozadomain hosted domains, you can access the service by sending an email to abuse-cleanup@nkosi.co.za from the email box requiring cleanup. You can then follow the […]

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]]> Security and Network Policies https://nkosi.co.za/security-and-network-policies/ Mon, 23 Mar 2020 05:45:17 +0000 https://nkosi.co.za/support/?p=920 With many more clients working from home and home offices. there is a greater need for easy and simple network and security policies for small business and home business. In that spirit, here is a very simple requirement for a micro and small business security and network policy as it relates to hosting, domains, websites […]

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]]> My device was compromised https://nkosi.co.za/my-device-was-compromised/ Mon, 27 Jan 2020 09:17:35 +0000 https://nkosi.co.za/support/?p=895 Maybe a friend sent you a website link and your device was compromised with spyware or virus. Maybe you installed an app or other software and now your device is not behaving properly or has become compromised… If you are at a home or small office network and all of your Internet connectivity comes from […]

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]]> Mailing list bulk email https://nkosi.co.za/mailing-list-bulk-email/ Fri, 22 Nov 2019 08:03:28 +0000 https://nkosi.co.za/support/?p=859 We do not permit the sending of any bulk emails from our shared hosting accounts. Our definition of bulk email is quite strict:  We define bulk email as the sending of roughly the same email to more than one person in a 24 hour period. Read more about advertising and mailing lists… Nkosi shared domain […]

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]]> Howto view email source or raw headers in Microsoft Outlook https://nkosi.co.za/howto-view-email-source-or-raw-headers-in-microsoft-outlook/ Thu, 19 Sep 2019 08:52:47 +0000 https://nkosi.co.za/support/?p=667 Micorosft Outlook Software is not very advanced and does not have functionality to view a complete email message and you have to do this in three steps: 1. Open Notepad or Open Office – New document 2. First get the headers (The bits with IP numbers) Open the exact email message in a new window […]

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]]> How to get support https://nkosi.co.za/how-to-get-support/ Tue, 03 Sep 2019 09:15:11 +0000 https://nkosi.co.za/support/?p=750   Please remember to be professional and courteous at all times in your dealings with us (as you also expect us to be with you) Please do remember that we strictly enforce all our Terms and Conditions of Service Please state clearly what support you require or expect so that we may assist you properly […]

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]]> Non Support Question https://nkosi.co.za/non-support-question/ Fri, 02 Aug 2019 05:58:32 +0000 https://nkosi.co.za/support/?p=624 You have probably received this page because you required support about something, but we do not know what you need. We sometimes receive difficult support requests, where we are required to estimate what is asked. For example: You may have sent us a photo or screengrab of Thunderbird and asked: “What is this?” in the […]

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]]> Spam Management (Receive No Spam) https://nkosi.co.za/spam-management/ Mon, 17 Apr 2017 06:33:25 +0000 https://nkosi.co.za/?p=79 No Spam! (Your Settings: So that you do not receive any spam – not even one) – The first settings are all the emails that your domain receives. The second is your actual spam threshold number (numeric 1 -9)  and the third component is what you want to happen. Process to do my Spam Settings […]

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]]> Sending and Receiving Email https://nkosi.co.za/sending-email/ Thu, 13 Apr 2017 10:16:21 +0000 https://nkosi.co.za/?p=65 If you are experiencing difficulties configuring a new device you can work through this section and check your settings on the device Always first test accounts using your webmail: https://yourowndomainname:2096 Sending Email Tips Server Always Requires Authentication (Always send your user name and password when sending emails) If you are using encryption always choose TLS […]

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]]> Reporting Spam https://nkosi.co.za/reporting-spam/ Mon, 20 Mar 2017 12:11:09 +0000 https://nkosi.co.za/?p=133 No Spam! – The Only Time Nkosi Clients receive spam is when someone specifically targets them. Our clients are empowered to stop any spam forever. You can also report spam to us. We feed into SORBS, SPAMCOP, ASCAMS and 87 other International RBL, DNSBL. There are multiple ways to report spam and abuse. You can […]

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]]> Email Errors https://nkosi.co.za/email-errors/ Mon, 20 Feb 2017 06:21:09 +0000 https://nkosi.co.za/?p=129 There are many different types of e-mail errors and fixing and a few easy steps to manage any email errors. The first step is to understand if the email error is a sending error or a receiving email error… Step One: Understanding the email error Log into your Webmail: (https://your-own-domain-name:2096) or ask your administrator to […]

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