, Author at Nkosi Web Hosting

Email defers and failures

Thu, 15 Feb 2024 06:03:59 +0000

Please be aware that Nkosi does not allow you to send many defers and failures and we will block your ability to send any emails, even to legitimate email accounts. If you continue sending emails, we may suspend your email account or your entire domain name, until you have fixed your problems and agreed again […]

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Security Event Process and costs

Sat, 21 Oct 2023 10:29:22 +0000

If we had to inform you of a security event this means that we have received data or complaints about abuse (any event(s) which occurred using your credentials on our network) and we had to take action, perform administration and do additional work related to your breach of our terms and conditions of service There […]

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Howto resolve a Security Event for small to medium business

Fri, 25 Feb 2022 06:50:54 +0000

What can you do when you suspect a security event has happened? If you suspect that you have malware, or you receive email bounces from email not sent by you, or someone notifies you of a potential security issue Also see : Security Event Process and costs Take immediate action You need to (1) FIND […]

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Lost Control Panel Password Please Supply my Password

Tue, 07 Sep 2021 08:56:59 +0000

What is my Control Panel Password? Nkosi DOES NOT store any client credentials, so we have no clue what your password is. Once Nkosi has sent you your control panel credentials we permanently delete your clear text passwords on all our systems. All that can be done is we can reset your user name password […]

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Email Settings

Fri, 03 Sep 2021 11:18:32 +0000

If you have NCP (Nkosi Control Panel) Click on Email and then on LOGS. Click On Sort by Score Check visually where your legit email and your abuse borders – to know your domain score Click on Settings Change/Adjust the Delete score to match your requirements and the Mark Score to match your requirements […]

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How to load a PDF Document on your website

Tue, 08 Jun 2021 09:04:41 +0000

If your website uses WORDPRESS content management system Step One: Sign Into your WordPress Step Two: Click On: (i) New Post /or/ (ii) Edit Post /or/ (iii)New Page or (iv) Edit Page Step Three: Click in the body of the Post/Page where you want the PDF to appear AND Type the words you wish to […]

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Bank Details Change

Fri, 29 Jan 2021 09:47:43 +0000

When your contact details change, or your banking information changes, what should happen? Further down this article is a proposal that you may adopt as your own and change to suit your requirements and situation! What happens when your clients receive email communications that your banking details has changed and even supplies a real looking […]

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How Email Works

Wed, 28 Oct 2020 13:47:42 +0000

Pro Tip: In your control panel, under “Track Delivery” you can see exactly what was received and what was sent on the various servers Basics of email There are only two possibilities with any email: It is either delivered or it is not delivered – nothing else. There is no mystery and no magic, only […]

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Prevent stress by preventing issues

Wed, 26 Aug 2020 07:42:21 +0000

Malware (Virus/Spyware/Software) can very easily enter your devices by visiting a hacked website, installing a hacked app, opening an infected document, photo, image or video. Anti Malware technology is reactive, this means that only when new malware or new security issues become “known” it is listed in an anti malware database. Malware technology and anti […]

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Howto Plan your Commercial Internet Business

Wed, 19 Aug 2020 11:13:49 +0000

With the advent of Covid-19 everyone rushed to get everything “on line” and many people are now learning that Internet Hosting, Networking, Speed and reliability is of great importance. Planning your Internet business starts with exactly that: a written plan. Here are some basic things that should be in your written plan: What are you […]

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Howto Reset My Email Password

Tue, 11 Aug 2020 13:12:24 +0000

Step One : Set your email software and device apps to NOT COLLECT email (Off line mode) Step Two: If you can and have access to change your email account password, sign into your control panel and change your email account password Step Three: If you are still signed into your control panel, sign out […]

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Passwords

Tue, 11 Aug 2020 12:17:18 +0000

Nkosi does not store or keep client passwords. Even our clouds and servers do not store or keep client passwords. If clients lose passwords, all we can do is change passwords as we have no clue what the passwords are. You should have, follow or make a security policy which lists the protocols and rules […]

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Internet Security Basics

Tue, 11 Aug 2020 12:16:45 +0000

…Internet security is a very wide topic, here are some very basic principles that can easily be adopted by anyone: Keep Passwords and Credentials securely (For example: In a very strongly encrypted file – or off the Internet and do not share them with anyone. Read More about Passwords here ) Install paid and reliable […]

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Malware: Spyware, Virus, Ransomware, Passwordware

Mon, 10 Aug 2020 13:36:44 +0000

Malware usually has some sort of purpose. It can be swiss knife (a bit of everything) or it can have a specific task and goal. There are many different types of malware, malware can enter your system after visiting a website or after installing a new app or after receiving an email. There are many […]

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Internet Connectivity and an unstable Internet connection

Fri, 07 Aug 2020 09:13:02 +0000

If we have informed you that you may have an unstable Internet connection, here is the detailed technical explanation for that advice: Your connection to the Internet can be provided with free wi-fi at a coffee shop or at your home by using a wi-fi router or by a cable router or at your office […]

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DNS

Thu, 25 Jun 2020 09:37:49 +0000

Domain Name System (DNS) is used to translate NAMES into NUMBERS DNS Server Rental Nkosi offers dedicated DNS Server rentals from R495 per month (with Web APPLICATON with an easy management interface, dns server rental is yearly term which can be paid monthly) – for more info please email info@nkosi.co.za Custom DNS hosting Nkosi also […]

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My Domain Name and Growing My Business

Thu, 25 Jun 2020 08:35:52 +0000

Growing your business is growing your brand name. a Domain name is a brand. Your domain name is YOUR BRAND. You should use your brand everywhere and as frequently as possible for your brand email as well as your brand website or web application (wordpress/joomla/wiki/moodle/etc) when you send email from your brand or domain, your […]

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E-Mail Box Cleanup Service

Sat, 06 Jun 2020 11:32:31 +0000

Do you receive a lot of rubbish emails and you need an automated cleanup, unsubscribe, removal and spam removal service? NKOSI offers an automated cleanup service for Nkosi, Afribiz & Cozadomain hosted domains, you can access the service by sending an email to abuse-cleanup@nkosi.co.za from the email box requiring cleanup. You can then follow the […]

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Using Video Meeting Room

Tue, 31 Mar 2020 12:40:20 +0000

Your clients do not have to log into your video room, you have to approve them to enter, after you have logged in or Signed On. You would have received a link for your video room. This is also the same link you can supply someone with whom you have a meeting. Again, the visitor(s) […]

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Security and Network Policies

Mon, 23 Mar 2020 05:45:17 +0000

With many more clients working from home and home offices. there is a greater need for easy and simple network and security policies for small business and home business. In that spirit, here is a very simple requirement for a micro and small business security and network policy as it relates to hosting, domains, websites […]

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