Reporting Spam, Phish, Spear, Whaling, Scams, Ransomware and more

If you have received any suspicious email it is very important that you act immediately

Reporting Spam, Phish, Spear, Whaling, Scams, Ransomware

The email you received can be anything. It could be a PHISH. It could be spear phishing or whaling. It could be normal spam, it could be SPYWARE, it could be many many different things.

Each of these types of attacks require a different approach. Some email abuse requires that it is reported to the SAPS as Cybercrime, some abuse requires reporting it to the ISP, sometimes it is the ISP itself transmitting ot attaching the malicious software.

In order to assist you with a received email we will need you to do two things:

[1] You need to contact: abuse@nkosi.co.za

[2] You also need to copy & paste the raw email source, into a new email, addressed to abuse@nkosi.co.za

Howto report spam, how to report phishing, how to report abuse

There are many resources on the Internet on how you can view the raw source of the email you received. Unfortunately some low quality email software or old software has limited functionality to defend you against cyber crime and email abuse.

Many email software programs like Thunderbird you can just right click and click on view raw source or view email headers and “copy & paste” that into a new email to abuse@nkosi.co.za

Some other software makes it difficult for users to easily report abuse, like Microsoft Outlook. With so many different versions and old non supported software, Microsoft support becomes complicated and all Microsoft view headers software adds line breaks to headers. Please note that the SA Police requires non edited and non altered original headers, so the default Microsoft Outlook view of headers are not accepted. (You can try to use “forward as attachment” – this works in some versions of Microsoft Outlook, sometimes) –> here is a link to some generic basics:

Howto view email source or raw headers in Microsoft Outlook

 

Here is a website link, which contains guides on how to view email headers: Viewing E-Mail Headers – – Ascams (Anti Scams Website)

You can also ask your qualified IT person or company to assist you as you need to send the email headers (containing the IP numbers and other information) to abuse@nkosi.co.za