Email Settings
If you have NCP (Nkosi Control Panel) Click on Email and then on LOGS. Click On Sort by Score Check visually where your legit email and your abuse borders -…
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How Email Works
Pro Tip: In your control panel, under "Track Delivery" you can see exactly what was received and what was sent on the various servers Basics of email There are only…
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Internet Connectivity and an unstable Internet connection
If we have informed you that you may have an unstable Internet connection, here is the detailed technical explanation for that advice: Your connection to the Internet can be provided…
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E-Mail Box Cleanup Service
Do you receive a lot of rubbish emails and you need an automated cleanup, unsubscribe, removal and spam removal service? NKOSI offers an automated cleanup service for Nkosi, Afribiz &…
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Security and Network Policies
With many more clients working from home and home offices. there is a greater need for easy and simple network and security policies for small business and home business. In…
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My device was compromised
Maybe a friend sent you a website link and your device was compromised with spyware or virus. Maybe you installed an app or other software and now your device is…
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Mailing list bulk email
We do not permit the sending of any bulk emails from our shared hosting accounts. Our definition of bulk email is quite strict: We define bulk email as the sending…
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Howto view email source or raw headers in Microsoft Outlook
Micorosft Outlook Software is not very advanced and does not have functionality to view a complete email message and you have to do this in three steps: 1. Open Notepad…
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How to get support
Please remember to be professional and courteous at all times in your dealings with us (as you also expect us to be with you) Please do remember that we…
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Non Support Question
You have probably received this page because you required support about something, but we do not know what you need. We sometimes receive difficult support requests, where we are required…
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Spam Management (Receive No Spam)
No Spam! (Your Settings: So that you do not receive any spam – not even one) – The first settings are all the emails that your domain receives. The second is your actual spam threshold number (numeric 1 -9) and the third component is what you want to happen. (more…)
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Sending and Receiving Email
If you are experiencing difficulties configuring a new device you can work through this section and check your settings on the device (more…)
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Reporting Spam
No Spam! – The Only Time Nkosi Clients receive spam is when someone specifically targets them. Our clients are empowered to stop any spam forever. You can also report spam to us. We feed into SORBS, SPAMCOP, ASCAMS and 87 other International RBL, DNSBL.
There are multiple ways to report spam and abuse. You can make sure that the abuse stops by reporting the spam or abuse correctly. Nkosi has a no tolerance approach to: spam, scams, phishing, spear phishing, stalking, online harassment or any type of cyber crime. The correct way to deal with abuse (more…)
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Email Errors
There are many different types of e-mail errors and fixing and a few easy steps to manage any email errors. The first step is to understand if the email error is a sending error or a receiving email error… (more…)
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