Email defers and failures
Please be aware that Nkosi does not allow you to send many defers and failures and we will block your ability to send any emails, even to legitimate email accounts.…
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Security Event Process and costs
If we had to inform you of a security event this means that we have received data or complaints about abuse (any event(s) which occurred using your credentials on our…
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Howto resolve a Security Event for small to medium business
What can you do when you suspect a security event has happened? If you suspect that you have malware, or you receive email bounces from email not sent by you,…
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Lost Control Panel Password Please Supply my Password
What is my Control Panel Password? Nkosi DOES NOT store any client credentials, so we have no clue what your password is. Once Nkosi has sent you your control panel…
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Email Settings
If you have NCP (Nkosi Control Panel) Click on Email and then on LOGS. Click On Sort by Score Check visually where your legit email and your abuse borders -…
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How to load a PDF Document on your website
If your website uses WORDPRESS content management system Step One: Sign Into your Wordpress Step Two: Click On: (i) New Post /or/ (ii) Edit Post /or/ (iii)New Page or (iv)…
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Bank Details Change
When your contact details change, or your banking information changes, what should happen? Further down this article is a proposal that you may adopt as your own and change to…
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How Email Works
Pro Tip: In your control panel, under "Track Delivery" you can see exactly what was received and what was sent on the various servers Basics of email There are only…
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Prevent stress by preventing issues
Malware (Virus/Spyware/Software) can very easily enter your devices by visiting a hacked website, installing a hacked app, opening an infected document, photo, image or video. Anti Malware technology is reactive,…
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Malware: Spyware, Virus, Ransomware, Passwordware
Malware usually has some sort of purpose. It can be swiss knife (a bit of everything) or it can have a specific task and goal. There are many different types…
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Internet Connectivity and an unstable Internet connection
If we have informed you that you may have an unstable Internet connection, here is the detailed technical explanation for that advice: Your connection to the Internet can be provided…
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E-Mail Box Cleanup Service
Do you receive a lot of rubbish emails and you need an automated cleanup, unsubscribe, removal and spam removal service? NKOSI offers an automated cleanup service for Nkosi, Afribiz &…
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Using Video Meeting Room
Your clients do not have to log into your video room, you have to approve them to enter, after you have logged in or Signed On. You would have received…
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Security and Network Policies
With many more clients working from home and home offices. there is a greater need for easy and simple network and security policies for small business and home business. In…
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Unstable Internet Connection
Your office or home (or phone, etc) is connected to your ISP (or connection provider) and your ISP is connected to the Inter Network (Internet) So, when your connection provider…
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My device was compromised
Maybe a friend sent you a website link and your device was compromised with spyware or virus. Maybe you installed an app or other software and now your device is…
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Mailing list bulk email
We do not permit the sending of any bulk emails from our shared hosting accounts. Our definition of bulk email is quite strict: We define bulk email as the sending…
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Bitcoin mining or high resource use from your website
If you have installed a free wordpress plugin or theme, with hidden or "additional functionality" and your website is now using additional processing resources: Whether the resources your website or…
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Website Contact Form Spam
Real people (sometimes in faraway countries sometimes is a factory near you) are completing contact forms for payment. They are paid to submit advertising on your website, usually by unscrupulous…
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Howto view email source or raw headers in Microsoft Outlook
Micorosft Outlook Software is not very advanced and does not have functionality to view a complete email message and you have to do this in three steps: 1. Open Notepad…
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